SOFALLO Terms of Service
Effective Date: May 15, 2025
Welcome to the SOFALLO website (the “Site”). These Terms of Service (“Terms”) form a legal agreement between you (“you” or “User”) and SOFALLO (“we,” “our,” or “us”), governing your use of our website, products, and services. By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please discontinue use of the Site immediately.
1. General
1.1 SOFALLO is a fashion lifestyle brand offering high-quality, trend-forward apparel and accessories. This website and all tools, features, and services are governed by these Terms.
1.2 These Terms apply to all visitors and users who access, browse, register, purchase, or interact with any content or service on the Site.
1.3 By continuing to use the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any future amendments.
2. Definitions
User: Any individual who uses or accesses the SOFALLO Site.
Services: All products, information, and features offered through the Site.
Account: A registered profile enabling access to specific Site features.
Order: A transaction request to purchase goods via the Site.
Intellectual Property Rights: Includes copyrights, trademarks, trade secrets, and other proprietary rights.
3. Eligibility
3.1 You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site. Minors may use the Site only with supervision and consent from a parent or guardian.
3.2 You agree to provide accurate, complete, and current information when using the Site.
3.3 SOFALLO reserves the right to suspend or terminate your access if we determine that you are in breach of these Terms or applicable laws.
4. Account Registration
4.1 To access certain features, you must register for an account. You agree to provide true and current information and to update it as needed.
4.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
4.3 We reserve the right to suspend or terminate accounts for any reason, including security or legal concerns.
5. Orders, Payments & Product Information
5.1 Please review all order details before submitting. SOFALLO is not responsible for errors caused by incorrect information entered by the user.
5.2 We accept secure payments via major credit/debit cards and other authorized platforms. An order is valid only upon successful payment.
5.3 Prices, product descriptions, and availability are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion.
5.4 In cases of pricing errors, system faults, or force majeure, we reserve the right to cancel the affected orders and refund you.
6. Shipping & Delivery
6.1 We work with third-party logistics providers for domestic and international delivery. Delivery times and fees are displayed during checkout.
6.2 Users are responsible for providing accurate shipping information. Delays caused by incorrect addresses will not be covered by SOFALLO.
6.3 We are not liable for shipping delays due to force majeure or carrier issues but will work to resolve any delivery concerns.
7. Returns & Exchanges
7.1 If you receive a damaged, incorrect, or defective product, you may request a return or exchange within 30 days. Products must be unused, with original packaging and tags.
7.2 Returns for personal reasons (e.g., change of mind, size issues) may be accepted, but return shipping costs will be the customer’s responsibility.
7.3 Requests must include your order number and supporting evidence (e.g., photos). We reserve the right to reject unreasonable or repeated return requests.
8. Intellectual Property
8.1 All content on the Site—including designs, graphics, logos, and text—is the property of SOFALLO and protected by intellectual property laws.
8.2 You may not reproduce, distribute, modify, or exploit any content without written permission from SOFALLO.
9. User Conduct
9.1 You agree to use the Site only for lawful purposes. You must not engage in behavior that could harm SOFALLO, other users, or violate any laws.
9.2 Prohibited conduct includes uploading malicious content, violating intellectual property rights, spreading false information, or attempting unauthorized access to systems.
9.3 SOFALLO reserves the right to suspend or terminate any account engaging in such behavior.
10. Privacy
SOFALLO values your privacy. Please review our [Privacy Policy] for information about how we collect, use, and protect your personal data.
11. Third-Party Links
The Site may contain links to external websites. We are not responsible for their content, policies, or services. Use them at your own risk.
12. Limitation of Liability
SOFALLO is not liable for indirect, incidental, or consequential damages arising from your use of the Site. Our total liability shall not exceed the amount paid by you for the affected product or service.
13. Indemnification
You agree to defend, indemnify, and hold SOFALLO harmless from any claims, losses, damages, liabilities, or expenses resulting from your misuse of the Site or violation of these Terms.
14. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in the state where SOFALLO is legally registered.
15. Modifications
We may update these Terms at any time. Updated Terms will be posted on the Site. Continued use of the Site after changes means you accept the updated Terms.
16. Termination
We reserve the right to suspend or terminate your account or access to the Site at our discretion. You may also close your account at any time by contacting us.
17. Contact Information
For questions regarding these Terms or any aspect of our services, contact us at:
Email: [email protected]
Website: www.sofallo.com
By using SOFALLO’s website, you agree to be legally bound by these Terms of Service. Thank you for choosing SOFALLO.
